Customer Experience

Through our turnkey healthcare analytics solutions, we quickly onboard your data, enabling stakeholders across your organization to take immediate action around the most impactful cost, quality and behavioral drivers to improve the quality and cost-effectiveness of care, enhance population health management and optimize provider networks.

Dependable and Secure Performance

QualMetrix delivers dependable and secure system performance to ensure uptime and protect the data our customers rely on within our solutions. The QualMetrix network, data and hardware is secured by a robust infrastructure hosted through Amazon Web Services and is HIPAA compliant. Our systems have a regular maintenance schedule in place to ensure optimal system performance.

Quickly Achieve Speed to Value

We help customers quickly achieve speed to value by giving their teams access to more than 60 existing dashboards and reports to get up and running. Our SaaS-based delivery model enables users to access our solutions from anywhere, at any time. Should any of our customers ever need support, we provide access to a team of dedicated onshore customer support representatives to ensure all support questions are addressed in a timely manner.

Voice of the Customer

We strive to stay ahead of the ever-changing healthcare landscape to address your needs today, while anticipating your needs for tomorrow. We do this through multiple channels, including our Medical Advisory Board, led by clinicians and scientists who contribute deep domain expertise. We are also developing a Customer Advisory Board and User Group. Our customers are instrumental in influencing the direction and priorities of our product road maps. If you are interested in participating in either our Customer Advisory Board or User Group, contact info@qualmetrix.com.